Automate the Boring Stuff.

Not at all! We've designed Babelbeez to be very user-friendly. After you customize your voice agent in our simple dashboard, you just copy a small piece of code and paste it into your website. No complex coding is needed. If you use WordPress, we even have a plugin to make it easier!

The key difference is the real-time voice conversation. Instead of typing back and forth, your visitors can speak naturally, like they're on a phone call. Our voice agents respond instantly, creating a much more fluid and engaging experience than traditional text-based chatbots.

No, you don't need to manually input all your business details. For the most part, you simply provide a link to your website. Our system can then 'read' your site content to automatically learn about your products, services, and common information. It's designed to be as effortless as possible for you to get started.

Certainly! The process involves a few key steps to make your website's content usable by the voice agent:
1. Crawling Content: First, when you provide your website URL, our system 'crawls' your site, similar to how a search engine does. It reads and collects the text from your web pages.
2. Indexing for Meaning (Embeddings): This collected text is then broken down into smaller, manageable pieces. Each piece is transformed into a special kind of numerical representation (often called an 'embedding'). Think of these embeddings as capturing the core meaning and context of each piece of text. All these representations are then organized into a searchable index, like a specialized library for your voice agent.
3. Smart Retrieval for Answers (RAG): When a visitor asks your voice agent a question, the system first understands the meaning of the question. It then uses this understanding to search through the indexed content from your website to find the most relevant pieces of information. These relevant snippets from your site are then given to the AI core of the voice agent along with the visitor's question.
4. Generating the Response: Finally, the AI uses these retrieved, relevant snippets from your website to formulate a natural, helpful, and contextually accurate voice answer.
This "Retrieve, then Generate" approach (often called Retrieval Augmented Generation or RAG) ensures that the voice agent's answers are strongly based on the information found on your website, making it a knowledgeable representative of your business.

A voice agent can help you serve more customers by providing instant, 24/7 support through natural voice conversations. It can answer common questions, freeing up your time and your team's. It offers a more engaging and personal way for visitors to interact than traditional text chat and can automate routine inquiries.

Yes, you can select from a range of different voices for your voice agent through our dashboard to find one that best suits your brand.

We aim for simple, transparent pricing suitable for small and medium businesses. Our plans bundle the core features and AI costs, so you don't have to worry about hidden fees. Each plan comes with a set amount of voice interaction minutes. You can find details on our current plans on the "Pricing" section of our website.

If you find you're using more minutes, you can easily purchase one-time add-on minute packages. These give you extra minutes that don't expire and are used after your regular monthly plan minutes run out, ensuring continuous service.

Yes, our dashboard includes usage analytics. You can see how often the voice agent is being used and review conversation summaries. This helps you understand what your customers are asking and how the agent is performing.

Our voice agents are designed to automatically detect the language your website visitor is speaking and can respond in that same language. This makes it easier to engage with a global audience without any extra setup on your part.

Yes, you can get started with Babelbeez for free! We offer a free trial that lets you explore the platform, create a voice agent, select its voice, and see how it works. As mentioned on our homepage, no credit card is required to start the trial, so you can experience the benefits firsthand.

Yes, the voice agent is designed to be responsive and work effectively across various devices, including desktops, tablets, and mobile phones, ensuring a consistent experience for your visitors.

No problem. Our voice agents are designed to recognize when a conversation requires a human touch. They can seamlessly escalate the query to your support team, capturing the user's details and the conversation summary so your team can follow up effectively. This ensures a smooth experience and that every customer gets the help they need.

Yes! In addition to learning from your website, you can also upload PDF documents. This is perfect for training your agent on specific product manuals, internal knowledge bases, or any other documents you want it to use for answering questions.