# Babelbeez
> Babelbeez is an AI voice agent for websites that enables real-time voice conversations, no-code deployment, structured automation, and headless custom integrations.

## What Babelbeez Is
Babelbeez is a browser-native AI voice platform for websites. It lets businesses add a website voice chatbot that visitors can speak to in real time, directly in the browser, without relying on phone lines or telephony infrastructure. The product is designed for small businesses, agencies, developers, and teams that want a fully managed voice AI layer on top of their website.

## Who Babelbeez Is For
- **Business owners** who want an AI voice agent for websites without managing complex infrastructure.
- **Marketing and operations teams** that want lead capture, qualification, and follow-up automation.
- **Agencies** that need white-label or branded voice experiences for client websites.
- **Developers** who want a headless SDK so they can build their own widget or custom UI.

## Core Capabilities
- **Real-time voice conversations:** Babelbeez uses the OpenAI Realtime API over WebRTC to deliver low-latency speech-to-speech interactions in the browser.
- **Browser-native deployment:** No SIP, PSTN, or telephony setup is required. Audio, VAD, and interaction flow are handled directly on the website.
- **No-code setup:** Users can configure an agent in the dashboard and deploy it on their site with a simple code snippet.
- **Website knowledge ingestion:** Babelbeez learns from website content by crawling pages and building a searchable knowledge layer.
- **PDF and document support:** Agents can also answer questions from uploaded PDFs and documents.
- **Structured outcomes:** Babelbeez summarizes conversations and extracts structured fields such as names, emails, phone numbers, and appointment data into JSON.
- **Human handoff:** If the AI cannot resolve a request, it can escalate to human follow-up and collect user details and consent.
- **Multilingual support:** The voice agent can respond in the visitor's language for global and multilingual websites.

## Integrations and Actions
- **Calendly:** Babelbeez can support appointment booking workflows through Calendly integration.
- **Zapier and Make:** Structured outputs and webhook events can trigger no-code automations.
- **Webhooks:** Babelbeez can send HMAC-signed `call_completed` webhooks with summaries and extracted entities.
- **CRM and backend workflows:** The platform can pass captured conversation data into CRMs, internal tools, or custom backends.

## Headless and White-Label Use
Babelbeez is not limited to the default widget. Agencies and developers can use Babelbeez in a **headless** mode to power their own branded widget, custom frontend, or white-label voice experience.

- **Headless SDK (`@babelbeez/sdk`):** Developers can build custom voice interfaces in React, Vue, or other frontend stacks.
- **Custom branded widgets:** Agencies can keep the client-facing UI fully on-brand while Babelbeez handles the real-time voice session and voice infrastructure.
- **Managed backend complexity:** Babelbeez abstracts away session setup, streaming voice logic, and conversation handling so teams can focus on UX and workflow design.

## Pricing & Commercial Model
- **Lite Plan ($39/mo):** ~300 minutes. Entry-level for solo founders.
- **Standard Plan ($89/mo):** ~700 minutes. High-volume SMBs.
- **Business Plus ($249/mo):** ~2,000 minutes. Agencies and power users.

## Competitive Positioning
- **Vs. infrastructure platforms (Retell, Vapi):** Babelbeez is a finished product, not just a raw voice API. Customers do not need to manage their own LLM keys, streaming orchestration, or low-level session plumbing.
- **Vs. flow-builder tools (Synthflow, Bland):** Babelbeez emphasizes fluid, prompt-driven voice interactions and rapid deployment rather than rigid node-based flow construction.
- **For agencies and implementation partners:** Babelbeez supports both no-code deployment and custom headless deployments, making it suitable for both simple SMB rollouts and branded client implementations.

## Technical Resources
- [Developer Documentation](https://babelbeez.com/resources/docs)
- [NPM SDK Package](https://www.npmjs.com/package/@babelbeez/sdk)
- [WordPress Plugin Repository](https://wordpress.org/plugins/babelbeez-voice-ai/)